• You will get your own web site not too dissimilar from the demo site. The main differences would be tweaks to the text, colour scheme of the site and also the graphics or pictures.
• If you have an existing web site and would prefer us to use your current design, no problem as long as you can provide or point us in the direction of the web site files.
• If you would prefer a site design from scratch according to your own specifications, no problem, we have talented graphic design artists who can design a site to your exact requirements.

The latter two options will incur extra costs but do not let this scare you. Contact us to find out more information on pricing and let us see what we can do for you.

Your customers are able to register online and part of the registration process is to provide you with all their relevant contact details. This allows to you only ever be a phone call away.

This gives your customer the facility to register on your web site and then arrange a collection online.

• Collections can be arranged and managed online, day or night.
• We offer two variants of the booking screen, a simple AM / PM slot screen and a more complex hourly slot screen.
• Customers can select if they would like an AM or PM slot in the simple screen or bi-hourly slot on the more complex screen.
• Administrators are able to block out sertain slots in both types of screens and in the more complex screen you are able to set if a collection is chargeable or not if the customer is booking in from a specific post code.
• Administrators are also able to re-schedule existing drop offs if the customer would prefer to change when they would like their ironing returned.
• You have the ability to impersonate a customer and book in a collection on their behalf.
• Start capturing where your customers heard about your service so that you can tweak your marketing campaign and save money.
• It is a fantastic source of data to report from.

Below are scaled down images of the 2 types of booling facilities we currently offer.

The image on the left is of the simple AM PM booking form while the image to the right is the more complex hourly slotted booking form.
Another feature of the hourly slotted form is the ability to set certain areas based on postcodes to be chargeable for certain slots while others are free. This allows you to push your customers to book in at specific days so that you can optimise your route and save money.

To see more on this and how it works, visit the Guides & Tutorials page.

This gives your customer the ability to lookup there address when registering or when updating their profile.

• You give a profesional feel to your site.
• You are assured of getting the correct address data from your customers.
• This feature is mandatory if you would like the more complex bi-hourly slot booking mechanism.

See what your day looks like with collections and deliveries plotted on a map.

• Helps you determine which areas should be covered on which days to optomise routes and cut costs.
• Nice easy way to see what is on your plate for today.

Generate your receipts in PDF format using existing data.

• Stop keeping track of receipts by using Excel or another form of spreadsheet program.
• Save time as you no longer have to do double data entry.
• Save on paper and printing costs as your customers can view each collection's receipt online and print it if they want to.
• Give your company a professional edge while keeping your personal touch.
• It is a fantastic source of data to report from.

They say a picture is worth a thousand words, so use this facility to keep on top of your business.

• Capitalise on the good trends and act fast on the bad ones.
• Find out who your best customer is.
• Find out where you get most of your business from.
• Find out how many collections were booked for any particular month.
• The list goes on.

Below are scaled down images of 2 example graphs.

To see more on this and how it works, visit the Guides & Tutorials page.

In this current day and age, if you need a product or service one of the first things you do is logon to your computer, bring up your favourite search engine and type in the search bar what you are looking for. You will then most likely follow some of the links on either the left or right hand side until you find what you are looking for.

This is exactly what we will try and achieve for your web site. When someone searches for the service you provide, you want that person to come to your web site and sign up to become your customer rather than your competitors. Saying that, if you provide an ironing service, you don't want somebody who is interested in buying a steam iron to come to your site and sign up as you are not in the business of selling steam irons.

Wikipedia's explanation of Search engine optimisation is the following: "Search engine optimization (SEO) is the process of improving the volume and quality of traffic to a web site from search engines via "natural" ("organic" or "algorithmic") search results."

So basically what this means is that you want to get people coming to your site who are searching for what you are selling and nothing else. The more of these people we can get coming to your site the better your business will perform the more money you will make.

Ads you place for your web site with a search engine, such as Google or Yahoo. You bid the amount you are willing to pay per click. The more you bid, the higher your ad will appear in the search engine results. Google has implemented an additional factor in where you ads rank that is based on the relevancy or importance that Google places on your site, which is very difficult to manipulate.

• Target your ads specifically to people who are looking for your products or services.
• Avoid showing your ads to users who aren't likely to purchase from you.
• Obtain the maximum return on your advertising investment.
• PPC can offer you instant access to a vast audience of potential customers.
• PPC is cost-effective for businesses of all sizes.
• PPC ads engage potential customers at precisely the right moment — when users are actively searching for information (keywords or content) related to your business. Your ads ensure that your website is only a single click away.
• PPC is very flexible and easy to control. You can edit an existing ad, then see your updates within 15 minutes 24 hours a day, 7 days a week.

We recommend to all our customers to subscribe to what is effectively the company version of Google Mail. The cost of this is £33 per user per year and we would be more than happy to set this up and administer it for you.

In future versions of the IroningWeb platform we are aiming to integrate with Google contacts which you will also be able to synchronize with your mobile phone's address book, helping keep your business on the move.

We do offer email hosting if you would prefer to use us but are not able to offer spam filtering which Google do. However if you are starting out and want to keep your startup costs to a minimum us hosting your email might be the viable option.