In order to register an account with us, please click the Register link in the top right hand corner of this page.

Once you have clicked this link you will be directed to the Create a new user profile page. Please enter all the required fields and very importantly enter your post code correctly.

Click the Find button to find your address.

Select your address from the list provided by highlighting it and clicking the Select button.

You will see that the address fields will expand allowing you to make changes if and where required.

Fill in the remaining required fields.

Click the next button and then check your email inbox.

It is very important that your email address is correct, this is how your collections are confirmed and that is why we ask you to validate your email address by clicking on the activate link in the email.

If we already have an account registered with the supplied email address you will receive the following dialog.

In that case just go to the login page and either login or proceed through the password recovery pages.

This is the My Account dashboard, you get here by logging in and clicking the My Account link in the top right hand corner of this page.

Here you will be able to:

• Manage your profile i.e. change your address details, telephone numbers etc
• Manage your collections i.e. delete outstanding collections, or amend the comments associated with existing collections
• Change your password

If you would like to update your profile, click on the Manage profile image button visible on the profile dashboard page below.

Change the data that needs changing and click update. If you change your email address an email is sent to your old email address notifying you of this change.

If you would like to change your password, click on the Change password image button visible on the profile dashboard page below.

You will be required to validate your credentials by typing in your current password.
Please type in your new password, and confirm your new password by typing it into the confirmation textbox.

If you type your password in incorrectly, you will be notified and your account will be locked after 6 incorrect attempts.

If you type your password correctly, your password will be changed and you will also receive an email confirming the change.

If you have forgotten your password, don't worry, it is very easy to reset your password using the IroningWeb platform.
On the home page, click the Login link in the top right hand corner.

Now click the Forgot your password? link.

Please enter your email address in the text field and a randomly generated password will be emailed to you in a matter of minutes. When you login using this temporary password, you will be required to change it on first login. This is for security reasons.

If you would like to make amendments to a collection, click the Manage collections image button below.

This is the main page where you are able to manage your collections from.

If you need to delete a collection, click on the big red X on the right.

You will notice the loading.... busy graphic for a minute before you will see that your collection list has been updated with the deleted collection now removed.

The collection that you deleted has been removed from your collection list.

If you need to update the special instructions (notes) associated with a collection, fear not, this is easily done.
Hover over the special instruction field, in the example below it's the work "Notes". You will notice an input dialog popup that you can use to facilitate your change.

When you have changed what ever notes need changing, click the Update button to save your changes.

The loading.... busy graphic will display while your update is being saved.
As can be seen by the example below, the newly updated special instructions will now be displayed as part of your updated collection.